I needed a pre-purchase inspection of a Jaguar I was considering buying. After another shop couldn't honor an appointment I had made with them, The Shop worked me in the next day. The Shop took my car in at exactly my appointment time, did a thorough inspection, and did the inspection in a timely manner. The inspector noted some items of concern and suggested ways to use these as negotiating points with the car dealer. He also answered my general questions about the Jaguar. I was treated very well and would highly recommend The Shop.