Got my first Defender, and took it get a CEL cleared. It was a very minor issue, but they took the time to go over my truck and see if there were any big issues. No pressure to complete the work that day. They even told me to wait on some minor things (slightly leaking transfer case and left ball joint) and gave me a tour of the shop. Cool stuff going on, and Luke is a renowned expert. Even one of my non-Rover friends have heard of The Shop.